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add problem 4

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impossible to connect to the retro due to a not closed loop
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Lande 2021-12-05 15:36:32 +01:00 committed by GitHub
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docs/wiki/Troubleshooting.md
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@ -4,7 +4,7 @@ There are some known issues with the execution G-Earth, please read this through
First of all, make sure you have extracted the .rar file into its own folder.
If you're using a mac; make sure you have completed the mac-installation wiki page.
*
## Problem 1: G-Earth doesn't open
* It's recommended to use Java 8, some problems have occurred with people using Java 11 or other versions. It shouldn't be hard to fix this with a simple google search.
* On Linux, if you get a "Invalid MIT-MAGIC-COOKIE-1" exception, execute "xhost +local:" in a terminal
@ -26,6 +26,21 @@ If you're using a mac; make sure you have completed the mac-installation wiki pa
* Your antivirus might be the problem, try to disable it
* Your firewall might be the problem, try to disable it
## Problem 4: Retro doesn't loads (with or without G-Earth)
* If you can't connect to the retro after using G-Earth and you are stuck at 76% without G-Earth
Try the following steps:
- Open cmd as administrator (https://www.wikihow.com/Run-Command-Prompt-As-an-Administrator-on-Windows)
- Run this command `netsh interface ip delete address "Loopback" HOST`
Replace `HOST` with the host of you retro
If you don't see any message after the command, it works,
but if you have something like "can't find this ip address":
1) Your host is wrong or
2) The problem does not come from here
## Creating an Issue
If the solutions did NOT help you, navigate to https://github.com/sirjonasxx/G-Earth/issues and, if it hasn't been solved before, create a new issue.
Include the following things in your issue:
@ -35,4 +50,4 @@ Include the following things in your issue:
* For mac&linux: the same thing, but open a terminal instead and use the command "sudo java -jar G-Earth.jar"
If you had an issue and solved it with a different solution and feel like it belongs on this page, feel free to create an issue.
If you had an issue and solved it with a different solution and feel like it belongs on this page, feel free to create an issue.