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add problem 4

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impossible to connect to the retro due to a not closed loop
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Lande 2021-12-05 15:36:32 +01:00 committed by GitHub
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docs/wiki/Troubleshooting.md
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@ -4,7 +4,7 @@ There are some known issues with the execution G-Earth, please read this through
First of all, make sure you have extracted the .rar file into its own folder. First of all, make sure you have extracted the .rar file into its own folder.
If you're using a mac; make sure you have completed the mac-installation wiki page. If you're using a mac; make sure you have completed the mac-installation wiki page.
*
## Problem 1: G-Earth doesn't open ## Problem 1: G-Earth doesn't open
* It's recommended to use Java 8, some problems have occurred with people using Java 11 or other versions. It shouldn't be hard to fix this with a simple google search. * It's recommended to use Java 8, some problems have occurred with people using Java 11 or other versions. It shouldn't be hard to fix this with a simple google search.
* On Linux, if you get a "Invalid MIT-MAGIC-COOKIE-1" exception, execute "xhost +local:" in a terminal * On Linux, if you get a "Invalid MIT-MAGIC-COOKIE-1" exception, execute "xhost +local:" in a terminal
@ -26,6 +26,21 @@ If you're using a mac; make sure you have completed the mac-installation wiki pa
* Your antivirus might be the problem, try to disable it * Your antivirus might be the problem, try to disable it
* Your firewall might be the problem, try to disable it * Your firewall might be the problem, try to disable it
## Problem 4: Retro doesn't loads (with or without G-Earth)
* If you can't connect to the retro after using G-Earth and you are stuck at 76% without G-Earth
Try the following steps:
- Open cmd as administrator (https://www.wikihow.com/Run-Command-Prompt-As-an-Administrator-on-Windows)
- Run this command `netsh interface ip delete address "Loopback" HOST`
Replace `HOST` with the host of you retro
If you don't see any message after the command, it works,
but if you have something like "can't find this ip address":
1) Your host is wrong or
2) The problem does not come from here
## Creating an Issue ## Creating an Issue
If the solutions did NOT help you, navigate to https://github.com/sirjonasxx/G-Earth/issues and, if it hasn't been solved before, create a new issue. If the solutions did NOT help you, navigate to https://github.com/sirjonasxx/G-Earth/issues and, if it hasn't been solved before, create a new issue.
Include the following things in your issue: Include the following things in your issue:
@ -35,4 +50,4 @@ Include the following things in your issue:
* For mac&linux: the same thing, but open a terminal instead and use the command "sudo java -jar G-Earth.jar" * For mac&linux: the same thing, but open a terminal instead and use the command "sudo java -jar G-Earth.jar"
If you had an issue and solved it with a different solution and feel like it belongs on this page, feel free to create an issue. If you had an issue and solved it with a different solution and feel like it belongs on this page, feel free to create an issue.