G-Earth/Troubleshooting.md
2019-01-26 15:17:50 +01:00

1.9 KiB

There are some known issues while using G-Earth, please read this through carefully.

First of all, make sure you have extracted the .rar file to its own folder. If you're using a mac; make sure you have completed the mac-installation wiki page.

Problem 1: G-Earth doesn't open

  • It's recommended to use Java 8, some problems have occurred with people using Java 11 or other versions. It shouldn't be hard to fix this with a simple google search.
  • On Linux, if you get a "Invalid MIT-MAGIC-COOKIE-1" exception, execute "xhost +local:" in a terminal
  • It will almost always be an issue with Java, so try reinstalling

Problem 2: Stuck at 76%

Creating an Issue

If the solutions did NOT help you, navigate to https://github.com/sirjonasxx/G-Earth/issues and, if it hasn't been solved before, create a new issue. Include the following things in your issue:

  • Java version
  • Your operating system
  • For windows: open CMD as administrator and navigate to the G-Earth folder, execute "java -jar G-Earth.jar" and wait for your specific problem to occur. Afterwards, take a screenshot and include it in the issue.
  • For mac&linux: the same thing, but open a terminal instead and use the command "sudo java -jar G-Earth.jar"

If you had an issue and solved it with a different solution and feel like it belongs on this page, feel free to create an issue.